Buy & Renew

What would you like to do?

I want to cancel my renewal
I want to continue the service
Enter a retail product key to update Norton
Request a refund
I purchased a Norton product or subscription from an online or retail store (includes the Norton Online Store)
Norton products may be refunded within 60 days of the purchase date. Shipping, handling, and any applicable tax are not refundable except in certain states and countries where these items are refundable. For exceptions, read the full Return Policy.

Send Product Return Form and include:
  • An image of the Subscription Key (see example)
  • An image of the original receipt showing the purchase date and price paid.
1
1
Sign into your Norton Account
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2
Click device to update
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3
Click "enter a different key"
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4
Enter your product key

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