Identity Lock

Identity Lock gives you a proactive way to help protect against unauthorized account openings by locking your credit file.

How does Identity Lock work?

With a single click, Identity Lock enables you to lock and unlock your TransUnion credit file.3, 12

Lock to help protect against unauthorized account openings, then unlock when you want to open a new account. 

Locking helps to protect against identity thieves opening accounts in your name.

Screens are simulated and subject to change.

Credit Lock

Screens are simulated and subject to change.

Credit Lock

Could an identity thief use your credit to open an account? 

Have you ever opened an account or new loan and been surprised how easy it was for your credit to be checked and approved? 

If they can get your personal information, identity thieves could use your credit to open an account. Your personal information could be accessible through data breaches, information shared on social media, or for sale on the dark web. 

Identity Lock gives you a way to be proactive against these types of threats. With just one click, you can lock your TransUnion credit file, and unlock it again when you want to use it.


Lock vs. freeze

What’s the difference? Credit locks and credit freezes are two ways to help protect against accounts being opened fraudulently in your name.

Credit locks make it easy to lock and unlock your credit file with a single click. Unlock when you want to apply for  a loan or open a new account, and lock it again when you’re done.

Credit freezes require you to contact the credit bureau directly to freeze your credit file. The credit bureau would provide a PIN that you would use to unfreeze your credit file when needed.

3 If your plan includes credit reports, scores, and/or credit monitoring features ("Credit Features"), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file and it must contain sufficient credit history information. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU. If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. If verification is successfully completed with Equifax, but not with Experian and/or TransUnion, as applicable, you will not receive Credit Features from such bureau(s) until the verification process is successfully completed and until then you will only receive Credit Features from Equifax. Any credit monitoring from Experian and TransUnion will take several days to begin after your successful plan enrollment.

12 Identity Lock cannot precent all account takeovers or all unauthorized account openings. Locking or Unlocking your credit file does not affect your credit score and does not stop all companies and agencies from pulling your credit file.